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英语翻译Hello my name is Benj,and if I understand it correctly,y

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英语翻译
Hello my name is Benj,and if I understand it correctly,you are having
some issue regarding the payment that you received.I understand your
concern regarding this matter and I apologize for any inconvenience it
might have caused you.I appreciate the opportunity to assist you with
this issue and I will be more than happy to help you.
We have a mutual customer named John McPheeters and he made an
accidental payment that is pending right now.Mr.McPheeters does not
want to continue with the transaction and if possible if you could issue
a refund once the transaction has cleared on your end.Please be advice
to issue a refund on that transaction amounting to $250.62 AUD dated
Sept.13,2008.
英语翻译Hello my name is Benj,and if I understand it correctly,y
我的名字是Benj,如果我理解正确,你对收到的付款有疑问.我了解你关心此事,并对此事给你带来的不方便表示歉意.我很感谢能让我帮助你的这次机会,并且非常开心能帮助你.
我们有个互助基金的顾客名叫John McPheeters,他做了一次错误的付款,现在正在处理中.McPheeters 先生不想再进行这次转账,在你的终端此次转帐结束后,如果可以,我建议你给予全额退款.需要全额退款的转账金额是 $250.62 加拿大元,时间为2008年9月13日.